Legal
Privacy Policy
Last updated: 17 June 2026 · Applies to Kalbota Bisnis users
By using Kalbota Bisnis, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and data security.
1. Information We Collect
Account & Identity Data
- Full name, email address, and phone number
- Business/store name and company information
- Password (stored in encrypted form)
Transaction & Business Data
- Sales, purchase, and inventory data you enter
- Employee and payroll data (if using HR module)
- Financial reports and business accounting
Technical Data
- IP address, browser type, and operating system
- Application usage activity logs
- Session cookies to maintain login security
Payment Data
- Subscription payment transaction information (processed via Duitku)
- We do NOT store credit/debit card data directly
2. How We Use Your Data
Collected data is used to:
- Provide, operate, and improve Kalbota Bisnis services
- Process subscription payments and manage your account
- Send important service notifications (email, WhatsApp)
- Provide technical support and customer service
- Analyze usage to improve features and performance
- Fulfill applicable legal and regulatory obligations
3. Sharing Data with Third Parties
We do not sell your personal data. Data is only shared with:
- Duitku — payment processor for subscription transactions
- Google — for OAuth authentication (if used)
- RajaOngkir — for shipping cost calculation (if used)
- Hosting provider — for server infrastructure operations
4. Data Security
- SSL/TLS encryption for all data transmission
- Password encryption using bcrypt
- Role-based data access restrictions
- Regular data backups and security monitoring
- CSRF and XSS protection on all forms
5. Data Retention
- Business data deleted within 30 days after account deletion
- Financial transaction logs retained 5 years per Indonesian tax regulations
- Encrypted backups deleted within 90 days
6. Your Rights
- Access — request a copy of your personal data
- Correction — update inaccurate data
- Deletion — request account and data deletion
- Portability — export your business data in CSV/Excel format
To exercise these rights, contact us at
support@kalbota.com.
7. Cookies
- Session cookies — maintain your login status (required)
- Preference cookies — save language and theme settings
- Analytics cookies — GoatCounter for anonymous visitor statistics
8. Policy Changes
We may update this policy at any time. Significant changes will be notified via email at least 7 days before taking effect.